LOTTE DUTY FREE

Discover with LOTTE DUTY FREE, Korea's eminent duty-free retail experience, now accessible through your mobile device. This application offers an enhanced shopping experience, designed to streamline and improve the way you enjoy duty-free luxuries.

With its suite of high-quality features, the app makes your convenience a priority. It includes an intuitive self-checkout service, alongside a reservation system for individual store visits and a virtual queue ticketing option, all geared towards enhancing your shopping experience. Personalized recommendations ensure your browsing is tailored to your preferences, providing you with product selections, promotions, and content intended to cater uniquely to you.

Home to exclusive shopping opportunities, its home feature serves as a portal to exceptional offers only available to users. Benefit from daily deals and special cost-saving events, so you’re always in the loop for a smart shopping opportunity. The sale feature highlights today’s top discounts and unique promotions that bring luxury more within reach.

The in-app event guide makes it easy to locate both online and in-store promotions, and the ranking feature provides insights for quick and informed purchase decisions. In the story section, a carefully curated visual presentation inspires your next shopping experience.

Augmented reality (AR) technology transforms the traditional shopping model, allowing you to try products virtually, eliminating the necessity for a physical visit to the store.

The platform adheres to strict privacy standards and empowers you to manage your privacy settings, ensuring a secure and tailored experience.

Additional features such as push notifications ensure that you are always informed about the latest promotions. Biometric log-in, QR and passport scanning, photo media integration, voice search, and location-based services all enhance your duty-free shopping journey.

Should you require support, customer service is available from 09:00 to 18:00 (KST). Experience the realm of duty-free shopping where convenience and luxury come together with LOTTE DUTY FREE.